Terms of Service

1. Scope and provider

These Terms of Service govern the use of the Routebase service operated by Routebase GmbH, Wegedornstraße 253Q, 12524 Berlin, Germany ("Routebase", "we"), available at app.routebase.dev and workspaces under *.routebase.dev. They apply to the contractual relationship between us and you (the "Customer"). Deviating terms of the Customer do not apply unless we have expressly agreed to them in writing.

The service is directed exclusively at businesses, self-employed persons, and freelancers acting in the exercise of their commercial or independent professional activity (Unternehmer, § 14 BGB). It is not directed at, and not offered to, consumers (Verbraucher, § 13 BGB).

2. The service

Routebase is a software-as-a-service platform for the API lifecycle: designing, mocking, testing, and documenting APIs, with native AI agent integration. The functional scope depends on the selected plan (see section 4). We continuously develop the service and may add, change, or discontinue individual features, provided the core functionality of the contracted plan is preserved.

3. Account registration and eligibility

Use of the service requires an account. You must provide accurate information — including your company or organization name — and keep your access credentials confidential. By registering and by placing any paid order, you confirm that you are acting as an entrepreneur (Unternehmer, § 14 BGB) in the exercise of your commercial or independent professional activity, and not as a consumer. You are responsible for all activity that occurs under your account and within your organization's workspace.

4. Plans and trial

Routebase is offered in a free plan and several paid plans with different feature sets and usage limits. Every new account starts with a 14-day Pro trial — all features unlocked, no credit card required. When the trial ends, the workspace automatically moves to the free plan; no data is deleted, and you can upgrade at any time. The plans, their features, and current prices are described on our pricing page.

5. Fees and payment

Paid plans are billed per user, on a monthly or annual basis as selected at checkout. Payments are processed by our payment service provider Stripe Payments Europe, Ltd. Prices are stated exclusive of statutory value-added tax (Umsatzsteuer); applicable VAT is added at the rate required by law. Fees are due in advance for the respective billing period and are non-refundable except where mandatory law provides otherwise.

We may adjust the fees for paid plans with effect for future billing periods. We will announce any fee increase in text form at least four weeks before it takes effect. If we increase the fees, the Customer may terminate the affected subscription with effect from the date the increase would take effect, by notifying us before that date; we will point out this right and the deadline in the announcement. If the Customer does not terminate, the adjusted fee applies from the next billing period.

If the Customer is in default of payment (Zahlungsverzug), we are entitled to charge default interest at the statutory rate. After prior notice and the expiry of a reasonable grace period, we may also restrict or suspend access to the paid service until the outstanding amount has been settled; the Customer's obligation to pay the fees for the affected period remains unaffected. Our right to terminate the contract for good cause (section 6) remains unaffected.

The Customer may set off (aufrechnen) only against claims that are undisputed or have been finally established by a court (rechtskräftig festgestellt), and may exercise a right of retention (Zurückbehaltungsrecht) only insofar as it is based on claims arising from the same contractual relationship.

6. Term, renewal, and cancellation

Paid subscriptions run for the chosen billing period and renew automatically for a further period of the same length unless cancelled before the end of the current period. You can cancel at any time from your billing settings; your plan stays active until the end of the paid period, after which the workspace downgrades to the free plan with all data retained. We may terminate or suspend the contract for good cause (wichtiger Grund), in particular for material breach of these Terms.

7. Customer duties and cooperation

The Customer is responsible for the security of its account, in particular for keeping its access credentials confidential and protecting them against access by third parties; actions taken via the Customer's account are attributed to the Customer absent indications to the contrary. The Customer is responsible for the IT environment within its sphere of control (devices, internet connectivity, up-to-date security measures) and for backing up its data regularly and in a manner appropriate to the risk.

The Customer warrants that the content it stores or processes using the service is lawful and does not infringe applicable law or third-party rights. The Customer shall indemnify us against claims by third parties arising from unlawful content or from use of the service attributable to the Customer, including the reasonable costs of legal defence, unless the Customer is not responsible for the underlying breach.

The Customer shall comply with all applicable export control and sanctions laws (in particular those of the EU and Germany, and where applicable the United States). The Customer warrants that it is not itself subject to such sanctions and does not use the service for, or on behalf of, sanctioned persons or in sanctioned territories in breach of these laws.

8. Acceptable use

You may not use the service to violate applicable law or third-party rights, to distribute malware, to gain unauthorized access to systems, or to impair the integrity or availability of the service (e.g. excessive automated load beyond the limits of your plan). We may take appropriate measures to protect the service and other customers, including rate-limiting or suspending abusive activity.

9. Customer content and intellectual property

You retain all rights to the content you and your organization create or upload (API specifications, tests, mock configurations, documentation). You grant us the rights necessary to operate and provide the service. All rights in the Routebase software and platform remain with us. We grant you a non-exclusive, non-transferable right to use the service for the duration of the contract within the scope of your plan.

Except to the extent that mandatory law permits it (in particular § 69e UrhG on decompilation for interoperability), the Customer may not decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of the software, nor create derivative works from it.

10. Confidentiality

Each party shall keep confidential all confidential information received from the other party in connection with the contract and use it only for the purposes of the contract. This does not apply to information that is or becomes publicly known without a breach of this obligation, was already lawfully known to the receiving party, or must be disclosed by law or by order of a court or authority. This obligation continues beyond the end of the contract.

11. Data protection

Where we process personal data on behalf of the Customer in order to provide the service (in particular content stored in the workspace), the parties conclude a data processing agreement (Auftragsverarbeitungsvertrag) pursuant to Art. 28 GDPR, which forms part of this contract. As controller, the Customer is responsible for the lawfulness of the data it processes using the service. Further information on the processing of personal data is set out in our application privacy policy.

12. Service availability

We provide an average availability of 99% per calendar year (Jahresmittel) for the production service. The following do not count as downtime: planned maintenance announced in advance; interruptions caused by events outside our reasonable control (force majeure, see section 13); and disruptions originating in the Customer's sphere or in third-party services not provided by us. Planned maintenance is, where reasonably possible, announced in advance and scheduled to minimise disruption. We do not operate a separate service-credit scheme; statutory rights remain unaffected.

13. Force majeure

Neither party is liable for delays or failures in performance caused by events beyond its reasonable control (höhere Gewalt), such as natural events, war, labour disputes, cyber-attacks, or failures of telecommunications networks or third-party providers. For the duration of such an event, the affected obligations are suspended. Each party shall inform the other without undue delay of the occurrence and the expected duration of such an event.

14. Warranty and limitation of liability

Statutory warranty rights (Gewährleistung) apply. The Customer shall report defects without undue delay and in a comprehensible form that, where possible, allows us to reproduce them.

We are liable without limitation for damages arising from injury to life, body, or health, for damages caused intentionally or by gross negligence, under the German Product Liability Act (Produkthaftungsgesetz), to the extent we have assumed a guarantee, and in cases of fraudulent concealment of a defect.

For damages caused by simple negligence, we are liable only for the breach of an essential contractual obligation (Kardinalpflicht) — an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the Customer may regularly rely. In such cases, our liability is limited to the foreseeable damage typical of this type of contract (vorhersehbarer, vertragstypischer Schaden) and, in addition, in amount to the fees paid by the Customer in the twelve months preceding the event giving rise to the liability. Any further liability for simple negligence is excluded.

The Customer is responsible for backing up its data regularly and in a manner appropriate to the risk. In the event of data loss for which we are responsible, our liability is limited to the effort that would have been required to restore the data had the Customer maintained proper, risk-adequate backups.

Where our liability is limited or excluded, this also applies to the personal liability of our legal representatives, employees, and vicarious agents (Erfüllungsgehilfen). The limitations in this section do not apply to the cases of unlimited liability set out above.

15. Changes to these terms

We may amend these Terms with effect for the future where necessary, for example due to changes in the service, in the law, or in case law. We will notify you of material changes in good time. If you do not object within the notice period, the amended Terms are deemed accepted; we will inform you of this consequence in the notice.

16. Governing law and jurisdiction

These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction (ausschließlicher Gerichtsstand) for all disputes arising from or in connection with this contract is Berlin, Germany, provided that the Customer is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law, has no general place of jurisdiction in Germany, moves their domicile or registered seat outside Germany after conclusion of the contract, or if their domicile or seat is unknown at the time the action is brought.

17. Final provisions

Amendments and supplements to this contract must be made in text form (Textform); this also applies to any waiver of this text-form requirement. The Customer may assign rights and obligations under this contract to third parties only with our prior written consent; we may transfer this contract to an affiliated company (verbundenes Unternehmen, § 15 AktG). Should individual provisions of these Terms be or become invalid or unenforceable, the validity of the remaining provisions remains unaffected; the invalid or unenforceable provision is replaced by the applicable statutory rule.

We may name the Customer as a reference, stating its name and logo, in our marketing materials and on our website. The Customer may object to this at any time in text form (e.g. by e-mail to hello@routebase.dev).

18. Contact

Routebase GmbH, Wegedornstraße 253Q, 12524 Berlin, Germany
E-Mail: hello@routebase.dev
See also our legal notice and privacy policy.